For current agents, the commission payment process is outlined in your La Trobe University International Recruitment Agent Agreement – we encourage you to refer to this legal document for comprehensive information.
A commission entitlements email will be distributed to all approved La Trobe University agencies approximately 2 to 3 weeks after each census date, outlining the process and procedures needed to claim commission.
What you need to do
- Use the information received to submit your invoices for payment. No changes are required to existing invoice formats.
- All invoices need to be in PDF format.
- Where applicable, please send one invoice for a complete list of students (instead of separate invoices for each student), as this causes delays with the review, approval and payment of invoices.
- If the invoice is a tax invoice, it must contain the words ‘tax invoice’, include the ABN of the Agent (or equivalent) and show the amount of GST payable (where applicable) as a separate amount.
- All invoices paid to Indian bank accounts need to include the entity’s GSTIN, PAN and IFSC numbers, for compliance purposes.
On receipt of the invoice, La Trobe will process payment where a valid claim is confirmed. Our team of dedicated experts is available to assist and resolve any potential issues quickly.
How to prepare your invoice
Your invoice should include all students for the relevant intake. At a minimum, your invoice needs to be on your company letterhead and should include:
- student name
- student ID number (this is different to the application ID)
- course and start date
- annual tuition fee
- commission percentage rate
- commission fee
- complete current banking details – This needs to be the same account that was originally registered with our Vendors team. If you need to update your bank account details, please contact Vendors@latrobe.edu.au to avoid a delay in processing invoices. Please note we only accept payment to ONE account per agent only.
Please note commission is payable on first-year tuition fees only. Please make sure you claim the full commission fee for each student’s first year.
Commission claims enquiries
Questions relating to La Trobe University commission claims can be sent to agentcommission@latrobe.edu.au.